If you are not satisfied with your purchase, you can easily return your product within 7 days of receiving your order. Please note, however, that the packaging must be opened in order to be able to test the product, we want the damage to the package to be as minimal as possible. If the product is damaged, we have the right to assess how much the sale value has decreased and deduct this amount from the refund.
The products that cannot be returned after the packaging is broken are: intimate products, hygiene products, underwear, products where the seal has been broken by the consumer, headphones, cosmetic products, etc. A return takes 14 days to process.
Have you not received an answer to your question? You are very welcome to contact our customer service and we will help you!